Last updated: December 2025 • Please read these terms carefully before placing your order

No Cancellation & No Refund Policy

Important Policy Notice

All sales are final. Due to the custom-made nature of our products, we do not accept cancellations, returns, or offer refunds after payment is made. Please review all details carefully before placing your order.

Strict No Refund Policy

We do not provide refunds under any circumstances once payment has been made and confirmed. This policy applies to all customized and personalized products we create.

No Refund Scenarios Include:

• ❌ Change of mind or decision
• ❌ Incorrect customization details provided by you
• ❌ Color variations due to monitor/screen differences
• ❌ Delivery delays due to shipping carrier

Why No Refunds?

Because each product is made-to-order specifically for you, we cannot resell customized items to other customers. This is why refunds are not possible.

Strict No Cancellation Policy

Orders cannot be cancelled once payment is made. We begin processing your customized order immediately after payment confirmation.

Production Timeline

Why No Cancellations?

Due to this immediate processing workflow, we cannot accommodate cancellation requests. All materials are specifically allocated for your order upon payment confirmation.

Strict No Returns Policy

We do not accept returns for any of our customized products. Each item is personalized specifically for you and cannot be resold to another customer.

Customer Responsibilities

Before placing an order, please ensure:

• ✅ Verify all personalization details before payment
• ✅ Ensure shipping address is correct
• ✅ Check all photos/images uploaded for customization

Why Returns Aren’t Possible?

• 🔹 Products are made specifically for you
• 🔹 Cannot resell personalized items
• 🔹 Materials and labor already invested

Quality Assurance & Damaged Goods

While we maintain a strict no refund/cancellation/return policy, we take great pride in the quality and craftsmanship of our products.

Handcrafted Quality

• ✅ All products undergo rigorous quality checks before shipping
• ✅ We use premium materials for lasting durability
• ✅ Secure packaging to prevent shipping damage

If Products Arrive Damaged

• 📸 Contact us within 24 hours of delivery with photos
• 🔄 We may offer replacement at our discretion (case-by-case basis)
• ⚠️ Replacement does not constitute a refund or return
• 📦 Shipping damage claims must be filed with the carrier

Acknowledgment & Contact

By Placing an Order, You Acknowledge:

• ✅ You have read and understand this strict no refund/cancellation/return policy
• ✅ All sales are final once payment is made
• ✅ You have verified all customization details before payment
• ✅ You accept full responsibility for the details you provide

Contact Us

For any questions or concerns, reach us at:

📧 Email: bendmytrend@gmail.com
🌐 Website: www.bendmytrend.com